Hey everyone! Here we will discuss the confusion related to the event item “War Remains” in Wartune. This was launched in April/May 2018 allowing Wartune players to collect War Remains via Gift Piles in the Cloud City and then exchange them on a special exchange in the Hot Events.
The problem / confusion?
Players collected A LOT more War Remains than they could use. This created a confusion:
Is another exchange coming?
What am I supposed to do with all the extra items?
Well, not surprisingly there is no support from the managers/owners of the game, but I do have a theory as to what happened which gives the answer which I believe is the case.
I believe that the Wartune admins made a mistake in the mount cost forgetting one extra zero thus making the mount costing 200 War Remains (or 1 in front) instead of what I suspect was supposed to be 1200 or 2000. This makes sense as you see the mount is cheaper than even Wings, which is highly unusual.
After making this mistake they went to party or whatever (i.e. not monitoring the situation) and so the “night” players and the active Wartune player managed to collect sufficient War Remains within 1 day and exchange for the mount. After this happened it was too late to correct their mistake so it seems they decided to keep quiet and not talk about it. They figured anyways they were planning to give this mount for free, so there is no big deal if players got it earlier or later.
What they fail to understand is such continuous unprofessional behavior of making mistakes, not communicating properly, looking like fools, etc, all results in them earning a bad reputation in the eyes of Wartune players.
Was it possible to correct the mistake?
After some percentage of players benefit, no, I think it was not possible to correct it. But what they could do is make an honest communication via an in-game mail explaining the situation, saying sorry for the confusion and maybe giving some crappy reward / exchange option for the extra War Remains such as 1 = 200,000 gold or 10 = 1 Cast Stone or something similar. This would show to Wartune players professionalism, responsibility, ownership, clear communication, etc.
So what to do with the current situation?
At present there is no other exchange visible or upcoming and the current War Remains Exchange is finishing in 1 day. So if your inventory is totally full you can throw away the additional items. If you do have one space in your vault you can keep those extra items in case they open something using War Remains in the future, but the chance of this is very low. Usually they use new items for new events exactly for this reason so that players don’t keep items for later.
Also I suggest don’t stress too much about it. Players got a mount and clothing (which you probably had) so consider it free extra rewards. Yes, indeed it is frustrating to have that Gift Pile collection time wasted but that’s that.
One exception: If someone used money for the blessing potions to get more War Remains then I think you have a good case to demand your money back by creating a ticket for game support (even if they have a horrible reputation you can try at least).
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